Ecom Express — Product delivered to wrong address

Awb [protected] status shows delivered to IEJA on April30 2021 but the to address is Shantinagar. How can they deliver in Ieja. I raised multiple complaints but no use. On May 16 2021 I received call from ecom delivery agent asking for my adhar card photo copy. I sent him to his watsapp number as requested but still it is not delivered. Please see that my package is delivered ASAP
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Ecom Express customer support has been notified about the posted complaint.
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Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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