Ecom Express — Product delivery is pending from 29 Jan (Order no.[protected])

Ecom Express — Product delivery is pending from 29 Jan (Order no.[protected])

M Minmanda from Kolkata, West Bengal Feb 2, 2022 Feb 7, 2022 This thread was updated on Feb 7, 2022

On 17 Jan I bought product from pepper fry which shipped on 19 Jan and delivery date was 29 Jan. Pepper fry delivery partner ecom express every day sends message that " product will be delivered today" but they don't and later, end of the day send message as delivery failed, When we try to contact on their given no. they don't receive it. I haven't seen such a pathetic and frustrating courier service ever. They are not providing accurate status update even. I am leaving city on 5Feb and yet it's not delivered neither I get any cancellation option in pepper fry. Such a harrasment to customers . Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support Feb 05, 2022 Ecom Express Customer Care's response Dear Sir/Mam, Greetings From Ecom Express. Thank you for writing to us. With reference to your query regarding your shipment, as per our records the said shipment has been delivered at the registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end. Regards, Team Ecom Express Feb 07, 2022 Updated by Minmanda Yes product received after following up for 5 days that too no response from customer service. Such a terrific delivery service.
Add a Comment	Share
Submit Close