Ecom Express — product delivery not done yet

Address:Nalasopara

My awb no [protected] and courier boy putting status "shipment un-delivered shipment attempted - customer refused to accept" just by giving missed call. After 4th attempt done by him. Already 10 days over to unable to get my product.

I want to know where is my product and [protected] (Delivery center) never received call to know status of my product delivery.

Now product is on hold in delivery center. After contacting customer care, they are just told me to wait 24-48 hours to release hold. Customer care is also not ready to give address of delivery center.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2020
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Ramen
Team Ecom Express
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