Ecom Express — Product had manufacturing defect and I have to return it

Address:Kukshi 454331

I ordered phone on 15 April 2021 and product had manufacturing defect i had applied for refund 1 time but they had cancelled my request.. Now also o have applied for refund but they did not attend my call.. And giving long date to pick my phone again please help
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Ecom Express customer support has been notified about the posted complaint.
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Dear Mam,

Greetings from Ecom Express

Request you to kindly provide the Reverse 9 digit AWB / tracking number starting with 5 for us to assist you on the same.

Regards,
Team Ecom Express

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