Ecom Express — Product is not delivered even after reaching delivery center

My product has to be delivered by 4th june 2022 but till now it hasn't reached to me. It has reached one of the delivery center near to me but they haven't let me know about it just because they can't deliver it and they send it back to the main haub.I have given enough complaints and i didn't get any response from the company side rather than to wait.Finaly my product has reached the delivery center near to me and its getting 2days still now it isn't out for delivery.These irresponsible guys are not even given their adress or contact info in any network platform. I don't even have a way to contact or selfpickup my product. You really have to take this as a concern that every hub should have to give their adress and a contact number(not your fckng tolfree).
Tracking id :[protected]