[Resolved]  Ecom Express — product is not delivered. nobody is responding to calls

Address:560037
Website:www.ecomexpreaa.in

Hi i have a courier with awb[protected] which suppose to delivered in 20th oct, 2 days before only but still not delivered. Delivery boy is not receiving our call. Even the delivery centre head on balendur.

This delivery guy didn't came to our address not even call us but update the status to not delivered due to customer not available on his own.

Purely unprofessional behaviour even using not proper language by delivery centre, delivery body and customer care.

One of the worst delivery service.
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Nov 23, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2018
Ecom Express Customer Care's response
Dear Varun Bansal,

Greetings From Ecom Express

We regret for the inconvenience caused to you, we shall cross check with our center and try to get issue resolve

Regards,
Team Ecom Express
Complaint comments 

Comments

Today is datr of delivery of my product.. But not any kind o[censored]pdate to deliverd product at my home.. Tracking id show its rajkot allready 2days late diliverd but now takr much more time tracking id :[protected]
Ecom Express Customer Care's response, Oct 23, 2018
Verified Support
Dear Mayurdama,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal in this regards.

Regards,
Team Ecom Express

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