Ecom Express — Product missing, shows under Investigation

I have ordered a product on nykka fashion which was shipped with ecom express. Tracking no. [protected].
It arrived in a city nearest to me (not the final destination) on 17th but it's 20th oct and still I haven't received the product.
Now the product has gone in a previous hub and it's showing "SHIPMENT UNDER INVESTIGATION". I think it has gone missing. I want my product, Durga puja festival starts from tomorrow and I need to wear it. Please help urgently!
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Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

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