I am complaining about the office located in Gangtok sikkim, India. I got a message on 1st November saying that my package will be delivered today. But the delivery boy never contacted me and I am not being able to contact the office. A lot of people in Gangtok are facing similar issues with ecom express where the packages are being sent back without even making an effort to deliver the parcels or the customer has to go all the way to the office to collect their parcel when actually the item is supposed to be delivered at your doorstep. The company’s name is getting ruined in the end . It would be great if you could kindly look into this matter .
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2020
Ecom Express Customer Care's response Dear Sir,
Greetings from Ecom Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
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