Ecom Express — Product not delivered 70023

Namrata25G

Address:	Ecom Express Jamshedpur
Website:	www.ecomexpress.com

I had ordered a product from H&M and it was to be delivered by Ecom Express. They have not delivered my product till now. I did not receive any calls from them regarding address approval but instead they sent me a message that my area is not accessible. I do online shopping on a weekly basis and all the products have got delivered to this same address without any problems. Now when I have called the customer care they are telling me that the order is locked. I want my order to be delivered as soon as possible. Please look into this message.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2020

Ecom Express Customer Care's response Dear Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express