Ecom Express — product not delivered after 2 week | |||||
Hello, I had purchaged 10. Or smartphone and had issue with display, so i booked repaire to 10. Or by servify. They had given pickup facility by ecom express couriour so i given my device on 28 september. But today 11th october, still didn't get any information from delivery center or service center. I called many time to ecom courier, but they always saying to wait 24hrs, still my smartphone didn't reach to service center. I called servify and 10. Or/tenor they simply saying that mt smartphone didn;t reach to them. They don't want to take any initiative from their side. Please help me. Ecom express awb no[protected] Was this information helpful? | |||||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 11, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same. Regards, Team ECOM Express Verified Support Nov 20, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. With reference to your query regarding the AWB number[protected], as per our records the said shipment has been delivered at the Vendor address. Regards, Team ECOM Express | |||||
 2 Comments | |||||
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Dear servify
You can call me again anytime
Please call me now with solution, not again a date for waiting
You can call me again anytime
Please call me now with solution, not again a date for waiting
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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We tried contacting you, unfortunately, couldn't get through. Request you to kindly confirm a good day/time to connect with you accordingly.
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Servify