Ecom Express — Product not delivered and now saying locked rto | |||
Dear sir, I ordered and item 21st dec 2018, and parcel is come to my location as shown your site as 30th dec 2018. Jan 1st 2019 on words i call ecom customer care number for my delivery every time the executive was committed that the product will delivery within 24 hrs. Today i called (11/01/2019) at the time the customer care guy give me same commitment. Then now status shows that shipment rto locked revoked. I need my ordered product. Was this information helpful? | |||
Ecom Express customer support has been notified about the posted complaint. Verified Support Feb 17, 2021 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same. Regards, Team Ecom Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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