Ecom Express — Product not delivered and receiving wrong message

I am Priyanka Pradhan
From last two days I am receiving message in the morning that today your product will be delivered today and suddenly in the evening received message that product was undelivered as you were not available.

Why this type of rubbish/wrong message I am receiving???

I am available and no delivery boy contacted me, kindly deliver my product as soon as possible as I am going to out of station I need my product.
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Ecom Express customer support has been notified about the posted complaint.
May 24, 2022
Updated by Subodh Pradhan
I am Priyanka Pradhan
From last two days I am receiving message in the morning that today your product will be delivered today and suddenly in the evening received message that product was undelivered as you were not available.

Why this type of rubbish/wrong message I am receiving???

I am available and no delivery boy contacted me, kindly deliver my product as soon as possible as I am going to out of station I need my product.
Verified Support
May 27, 2022
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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