[Resolved]  Ecom Express — Product not delivered and showing delivered

My AWD [protected], the delivered boy not delivered my PRODUCT, he called me by phone and said that if you want your order then tell me the otp which has been sent to your phone, the otp has been told by me but he not handed the order to me and now not answering my calls also plz help be regrading this.
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Jul 23, 2021
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
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What was the resolution here? I encountered exactly same issue from a fraud ecom delivery agent. How can I escalate it further?

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