Ecom Express — product not delivered and status show shipment rto lock - 77

snehal sherkhane

from Pune, Maharashtra

Address:

402, 4th floor, Maharana CHS, Shastri Nagar, Dharavi, Mumbai City, Maharashtra, 400017

Dear sir,

I ordered one product on 12 oct 2019 and still product is not delivered.
Now it show status shipment rto lock - 77.
Your courier boy did not even call me and reach my home for delivery. And it show undelivered status and i received message like customer refuse to accept but he didn't even called me or reached my home. Now i want my product fast.

Employee name=ajaybale - 006 as show in tracking status
Tracking id = [protected]
Order id = 1980

Please contact as soon as fast

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team ECOM Express

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Comments

Ratan Dixit

from Bareilly, Uttar Pradesh

Mne paytm mall se jbl ka earphone order kiya tha jiski expected delivery 31 oct.2019 ko honi thi usko extend kr diya jiski delivry 2 nov. 2019 ko honi thi or mne ecom express valo se pucha to unhone mujhe glt ibformation de di ki aapka product lota diya gya h..thn mne paytm m call kiya vo bole esi koi information hmare pss nhi aayi h...

Ecom Express Customer Care's response, Nov 8, 2019

Verified Support

Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Team ECOM Express

Monu Upsc Aspirant

from Varanasi, Uttar Pradesh

Respected sir I want to inform you that I am facing critical problem in getting my order delivered massage is comming in my phone that product is out for delivery but delivery agents are not giving me and when I am calling they are telling that I will deliver tomorrow from 10 days please help me sir

Ecom Express Customer Care's response, Nov 11, 2019

Verified Support

Ramnath Nagappan

from Mumbai, Maharashtra

Dear Customer, your CLUBFACTORY "Pre-paid" shipment awb [protected] is out for delivery by ECOM executive Ph: [protected] PIN: [protected]

This is the message I keep getting for the past one month but till date I didn't get the package delivered.

Ecom Express Customer Care's response, Nov 9, 2019

Verified Support

Dear Sir,

Greetings from ECOM Express

Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment 2536710188 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team ECOM Express

Gowri Devi

I'm facing a similar problem. I never received a call. Kindly look into the matter. AWB number [protected].

sanju jangid

Mar 18, 2022

Dear sir,

I ordered one product on 3rd March 2022 and still product is not delivered.
Now it show status shipment rto lock - 77.
Your courier boy did not even call me and reach my home for delivery. And it show undelivered status and i received message like customer refuse to accept but he didn't even called me or reached my home. Now i want my product fast.

Employee name=EmployeeMAHESHPARNAMI - 006 as show in tracking status
AWB number [protected]
Order id = ID2022103

Please contact as soon as fast