Ecom Express — Product not delivered for more than a week
B
Binjup
from Ernakulam, Kerala
Oct 19, 2022
Oct 20, 2022
This thread was updated on Oct 20, 2022
Shipment out for delivery on 11 October. None contacted me and marked as not delivered. Today is 19 October and no update. I tried to call their customer care numbers and it is responding that the operating time is between 8 am to 10 pm. I called during that time only and they seems to be turned off the customer care.
Sent mails multiple times to their customer care address. No response yet.
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Ecom Express customer support has been notified about the posted complaint.
We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
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