Ecom Express — Product not delivered from Coimbatore warehouse

Hi,
My ajio order is expected to be delivered on or before 15th of December. But since December 12th the order is showing as product is at Coimbatore warehouse. I want my order to be cancelled and also I am expecting my refund amount asap
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Ecom Express customer support has been notified about the posted complaint.
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Dear Mam,

Greetings From Ecom Express.

Thank you for writing to us. Pleased be informed that the delivery of the said shipment has been delayed while in transit. We are coordinating with our concerned team and get this expedited and shall keep you updated on the same.

We regret for the inconvenience caused to you due to the delay in delivery of this shipment.

Regards,
Team Ecom Express
Hi,
I didn't got any response on this issue. I want an immediate response about this. Please cancel this order and provide me refund. That order is no longer needed
Ecom Express Customer Care's response, Dec 29, 2022
Verified Support
Dear Mam,

Greetings from Ecom Express

We regret for the inconvenience caused. With the reference to your query regarding the AWB number 3089434141, pleased be informed that we have received the request from shopping portal to return the shipment back vendor. So we request you to kindly coordinate with your shopping Portal for further assistance.

Regards,
Team Ecom Express

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