Ecom Express — Product Not delivered from last 3 days

Address:Pm palem, visakhapatnam

From last 3 days not delivering my shipment Abn no. [protected], from 22 april 2022 to till delivery was delayed and if tried to trace them on call i was been getting very negligent answer from ecom management and also delivery agent.
On 22 delivery guy have hesitate to deliver for just 50mtrs of distance which was given in delivery address.
He said it will be deliver on 23rd on 23rd another guy called me in morning and ask for address and he is not having knowledge of routes and he said he will call me once he reached to pm palem jn for route and i said ok he didn’t called me again, but all of sudden it i got a message from ajio as delivery attempt failed due to address not found in same day afternoon. Today also i got out for delivery message and when i reached to ecom delivery guy his manager spoke with me and again got an info as it will be deliver tomorrow, today it wont be done due to delivery already went on another route.

I demand an cobmponciation and my delivery by today. Because of this unprofessional delivery team i rescheduled my appointment’s and got stress with this calls.

Thanks
Rajashekhar beth
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2022
Ecom Express Customer Care's response
Dear Rajasekhar,

Greetings From Ecom Express.

We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address on 24th Feb.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express
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