Ecom Express — Product not delivered since a month now prepaid | |
I have ordered a product on 12 October 2021 and till now since 18th oct there is not a single update that where my product is itâs prepaid and whenever I called CUSTOMER care they only said to wait wait and wait and now today on 28th October 2021 it showed it will be delivered but no I did not received a single notification or a message from ECOM regarding its delivery Tracking ID: [protected] This is such a ### service provided here kwhere the CUSTOMER is made to pay money ist and then no order is delivered on time Help me getting either my product or my money back Was this information helpful? | |
|
Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 01, 2021 Ecom Express Customer Care's response Dear Inaa, Greetings from Ecom Express Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team Ecom Express | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
6402
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings from Ecom Express
Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team Ecom Express