Ecom Express — Product not delivering to my customer

Address:Mavelikara

Not delivering product to my customer...status shows delivery attempt failed... But no delivery attempt was made by delivery boy...please deliver my customer's order...Delivery location in Arattupuzha, Alappuzha but product was ln Mavelikara
Tracking id - [protected]
Customer name - Rajesh kumar
Delivery location - Arattupuzha,
Alappuzha
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Ecom Express customer support has been notified about the posted complaint.
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Dear Mam,

Greetings from Ecom Express!

We are sorry for the inconvenience caused due to delay in delivery. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team and they are already working to arrange the delivery.

You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Team Ecom Express
Dear Mam,

Greetings From Ecom Express.

We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express

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