Ecom Express — Product not delivering to my door service and asking me to come to your office and collect

Roni Philip

from Mattanur, Kerala

Address:

kannur

The delivery boy calls me ask me to come over there and collect the package . This is totally absurd ...Other delivery people used come and deliver it to my address . but he is telling he will not if you want you come to me . Am i paying delivery charge for this ### ...

I need an immediate action on this delivery person at any cost ..

Date of incident : 14.01.2021
shipment no. awb[protected]
ECOM executive ph : [protected]
Pin: 99813

Regards,
Roni Philip

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2021

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express.

Please accept our apology for the delay in response. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Ramen
Team Ecom Express