[Resolved]  Ecom Express — Product not received but status is updated as delivered

I am supposed to receive AJio product on 24th March, 2021. But I didn't receive any product but item is marked as Delivered.

How come it is updated as delivered and there is no contact number for this.
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Mar 26, 2021
Complaint marked as Resolved 
How come suddenly the complaint status is updated as resolved
Ecom Express customer support has been notified about the posted complaint.
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Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards
Team Ecom Express.

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