Ecom Express — Product not yet delivered- OFD Locked

Buvana Varshini

Jul 13, 2021

Address:

26/22 east ayyan street kamakshi josiyar street, opp guru ragavendra kalyana mandapam

My Product has been received my destination office on 10th July . Till today i.e 13th July they have not delivered. They are postponing saying silly reasons and they have updated false reason in tracker. Though they have called me and enquired me for landmark they have updated saying either customer not available or customer requested for future delivery. And they have literally said me that they forgot in office.

Its showing OFD locked. I need my parcel urgently.

Kind regards,

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Ecom Express customer support has been notified about the posted complaint.

Jul 14, 2021

Updated by Buvana Varshini can u please reply

Verified Support

Jul 16, 2021

Ecom Express Customer Care's response Dear Buvana,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express