Ecom Express — Product pickup successful but not updated

Address:Loco bazar patherdih
Website:Ecomexpress.com

I ordered Adcom 6D slim wireless mouse green color through meesho whose order number was[protected], price was Rs.478, but due to the product being defective, I requested its return, which was picked up on 19/04/23 through Ecom express Hua pickup tracking number [protected] and I have received receive sleep, but Ecom express has not updated my pickup till now, which is fraud with the customer, please update my pickup, otherwise I will file a consumer court case against ecom express, santosh kumar
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Dear Sir,

Greetings From Ecom Express.

Please accept our sincere apologies for the inconvenience caused to you. We regret for the inconvenience caused. As per the update, your shipment which was picked up has not passes the quality check. So the shipment has been returned back to you. You can contact your shopping portal for further assistance.

Regards,
Team Ecom Express

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