Ecom Express — Product purchased from Meesho, delivery by Ecom express

I had ordered 2 kurtas from Meesho on 25th August 2022 which is being delivered by Ecom express vide tracking ID: [protected] and [protected].

One of the order was supposed to be delivered today, 03rd Sept, 2022 and the other on 5th sept, 2022.

I have been checking the tracking link, but there's no update since 30th august, 2022 after reaching Mangalore for both the products.

I tried calling Ecom express on the number provided on their site, but the number is switched off !

Plus i have already paid for the product and have raised complaint on Meesho.

Please look into this and provide a resolution. Have never had such a bad experience ever with online shopping
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2022
Ecom Express Customer Care's response
Dear DHANASREE,

Greetings From Ecom Express.

We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check with family member/neighbor/security and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express
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