Ecom Express — Product showed delivered but still not received after puting many times complaints

Devaram Jakhar

Jun 21, 2021

Address:

Devaram jakhar ,jaton ki dhani,kurli road alakhpura,post Jharod,maulasar,nagaur raj.341506

AWB number [protected] oder still not received at delivery address but order showing delivered, we putting many times compint through calling and online but still not single response ecom express end..please do needful and delivery my order on top most priority or return my order price..

My cell no is [protected].

Rewards

DEVARAMJAKHAR

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest.

Regards,
Team Ecom Express

Verified Support

Jun 27, 2021

Ecom Express Customer Care's response Dear Sir,

Greetings

Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery.

Regards,
Ecom Express Team