I had ordered a product via PG Shop. The product was suppose to be delivered on 14th of April 2022. The product is lying at their delivery centre from the 18th of April 2022. And their office address is false. And when contacted the customer support they don't have an address to pick up the product. Irresponsible service. The product is worth over Rs 5000. Request immediate action
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Ecom Express customer support has been notified about the posted complaint.
We are sorry for the inconvenience caused due to delay in delivery. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team and they are already working to arrange the delivery.
You shall be notified through a SMS on your registered number once the shipment is out for delivery.
Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
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