Ecom Express — Product undelivered,demanded money

Hello madam/sir
i have made order from comicsadda.com, my order was picked on 10th jan by your office. it supposed to be deliery on 15th jan . because of some issue, your employee called on 16th jan, till this it was ok. but he request to pay the money to him rs 1600.00 which was the shippement included price of the consignment. the money was paid to my vender when ordered was initiated.should i have to pay again to your employee?
i request you to provide my parcel to said address..plz
my tracking id is

AWB[protected]
sumit