Ecom Express — Product Wrong Receive

dharam om

from Gurgaon, Haryana

Oct 14, 2022

Address:

38A Block-C Royal PG Near Sai Mandir Sector 11 Pearls Society 1210006

My name is Dharam, I have received a courier from your company on 13-Oct, but I didn't get the product I wanted and I don't even know where it came from I will return this product to you I will request you to give me my money back
Whose amount is Rs 900/- and I have done this work through UPI

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2022

Ecom Express Customer Care's response Dear Dharam,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Team Ecom Express

Oct 27, 2022

Updated by dharam om Dear Team,

I don't know where it came from but I didn't order it, and where did you get my number, from which you are contacting me, please take it back and return my money to me.