I am a reseller. My coustomer want kajal combo pack so i ordered that. The product reached in our place and estimated delivery date given october 1. Delivery person contacted my coustomer but he/ she didn't delivered the product yet. Now the status shows shipment rto lock. Called that delivery person, but didn't attend the call, like irresponsible manner. Please deliver correct product to my coustomer. Product id :[protected].
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2020
Ecom Express Customer Care's response Dear Sir,
Greetings from Ecom Express
Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
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