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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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35%
Complaints
6405
Pending
3645
Resolved
1263
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings from Ecom Express.
Please accept our sincere apologies for the inconvenience caused. As per our records your shipment number [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Furthermore, with reference to your query regarding tracking number [protected], [protected] and [protected] has been delivered at the registered address. Request you to kindly acknowledge the same.
Regards,
Team Ecom Express
Why was the shipment returned? Please find it. Your ecom express people did not even call me. They are doing the same for my other products as well. Shopping portal is great. Ecom Express delivery is pathetic. There are products which are marked as delivered without delivering. Ask them to whom they have delivered. Don't give us stupid replies. Do further verification and take action. Shopping portal is fine. Problem is with your delivery people.