Ecom Express — products not delivered yet | |||
My orders from club factory through courier ecom courier express. I have not yet it has been 4 days they are not picking up my calls nor trying to contact me or notify me this so unpunctual i want my order. They are very irresponsible to deliver the product and thoug club factory has not fuctioning correctly to fulfil the valued uses of the customers Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
There Courier Boy Pick Our Courier and Misplace our Product or Sometime they not ship our product on time. We have sent four courier but all of them are missing. Kindly look into the matter and take action against them
Ecom Express Customer Care's response, Jun 14, 2018
Verified Support
Dear Deepak Kumar Dash,
Greetings From Ecom Express
We regret for the inconvenience caused to you. Request you to kindly provide the 9 digit reveres pickup AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8046800204 for further assistance.
Regards,
Ecom Express Team
Greetings From Ecom Express
We regret for the inconvenience caused to you. Request you to kindly provide the 9 digit reveres pickup AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8046800204 for further assistance.
Regards,
Ecom Express Team
Seriously unprofessional behaviour from Ecom Express. Expected delivery date was 5th APR still not delivered. When I have tried to reach on customer care they have resolved ticket without any update. Delivery status is also not updated after 2nd. When I have tried to reach though number[protected], they don't have IVR just said your delivery date is 5th APR which they already missed.
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Ecom Express Customer Care's response, Apr 10, 2023
Verified Support
Dear Sir,
Greetings From Ecom Express.
We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.
Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.
Regards,
Team Ecom Express
Greetings From Ecom Express.
We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.
Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.
Regards,
Team Ecom Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings From Ecom Express
We regret for the inconvenience caused to you. Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8046800204 for further assistance.
Regards,
Ecom Express Team