[Resolved] Ecom Express — Products said to be delivered on 20/05/2023 did not arrive.. Products arrived at delivery center on 17/05/2023. no updates from dc
S
Sonal Krishna
May 22, 2023
May 28, 2023
This thread was updated on May 28, 2023
I had ordered the shirts from Ajio...the delivery was via ecom express. But the items that were said to arrive on 18/05/2023 have not arrived yet..when looking at the track, the date has changed...it was given that it will be delivered on 20/05/2023..but it has not been received yet..not only that, but on 17/05/2023 Kannur There is no information about the products that arrived at the delivery center.. There is no update from the delivery center..I went to the delivery center on 20/05/2023 but it was not open... the website also showed that it was open from 11am.. the people near the delivery center gave very bad comments.. I want my products.. This is the first time such an experience.. Don't spoil the customers who trust you..AWB:[protected]
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May 24, 2023
Complaint marked as Resolved
Ecom Express customer support has been notified about the posted complaint.
We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
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Greetings from Ecom Express
We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Regards,
Team Ecom Express