[Resolved]  Ecom Express — Pw modules

Address:Pithampur sector -3
Website:Ecomexpress.in

I have ordered modules form physics wallah its been about 5 days they are just averting the delivery first two days with technical fault they didn't registered my number for contacting delivery man, then 3rd day as i got number of delivery man firstly he said he have my order and he is coming but after a hour he refused and said he didn't have my package with him and he will deliver it next day then as i called him next day he said he is at another area, 5th day i got message for delivery again with number i called the delivery man answered he is on leave i told him about my package so he said he will deliver it by 3 pm, i called him at about 3 15 pm and confirmed that he is going to deliver but after a hour he stopped receiving my calls, i have tried everything i completed about 5 times but no response and today i didn't got any message for delivery, tracking status stucked i tried to contact delivery man he kind of blocked me .
Was this information helpful?
No (0)
Yes (2)
Apr 17, 2023
Complaint marked as Resolved 
I have ordered modules form physics wallah its been about 5 days they are just averting the delivery first two days with technical fault they didn't registered my number for contacting delivery man, then 3rd day as i got number of delivery man firstly he said he have my order and he is coming but after a hour he refused and said he didn't have my package with him and he will deliver it next day then as i called him next day he said he is at another area, 5th day i got message for delivery again with number i called the delivery man answered he is on leave i told him about my package so he said he will deliver it by 3 pm, i called him at about 3 15 pm and confirmed that he is going to deliver but after a hour he stopped receiving my calls, i have tried everything i completed about 5 times but no response and today i didn't got any message for delivery, tracking status stucked i tried to contact delivery man he kind of blocked me .
Ecom Express customer support has been notified about the posted complaint.
Complaint comments 

Comments

It is not resolved yet!!!
Dear Harsh,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6399
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information