Ecom Express — rangin silk. quality not good.

Address:03 L, Block Police Quatras. BM road Ramanagara town, 562159

Dear Sir/Madam

my name is Sujatha, I ordered a Rangin Silk from ecom express, but the Rangin silk is not satisfied for me, i called the delivered boy so many times but he didn't pickup the call, now iam fedup so can please help me out to change the product, either return the product or refund my money please revert me back as soon as possible.
Product : R6210
This is invoice valu. 1099.0
Reference id : #9837
Order I'd : 9008762
Tracking is : [protected]
Order date : 01/03/2020
Contact no : [protected]
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The delivery boy charges me rs 100 I want that money back
@ecom_express awb number[protected] and [protected] delivery boy charges 100rs extra
Ecom Express Customer Care's response, Jan 11, 2020
Verified Support
Dear Sir,

Greetings From ECOM Express.

We regret for the inconvenience caused. Please allow us some time as we are coordinating with our team to get your issue resolved at earliest.

Regards,
Team ECOM Express

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