[Resolved] Ecom Express — Readymade Dress, totally disappointed

Faiza Sayed

Address:	FaizaSayed, sanitorem petrol bunk near venkatapuram ramalayam, Ramadasupeta Rajamahindravaram, east godavari Andhra Pradesh 533101 india,mobile number:8309599986,9573969588.
Website:	Ecom express

I ordered readymade Dress which was given in offer buy 1 get 1 free but I received saree totally disappointed plz exchange it

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Jul 23, 2020

Complaint marked as Resolved

What I ordered is correctly given on cover pack but inside the product was changed I ordered readymade Dress but I received saree how can they do this I ordered in krishu fashion fabric after receiving my order they send me a tracking number in ecom express. After receiving order I texted them but suddenly the account not responding I think it's fake I just want what I ordered r I want my money back

Ecom Express customer support has been notified about the posted complaint.

Jul 23, 2020

Updated by Faiza Sayed I ordered readymade Dress but I received saree. on the cover pack it was written the product was readymade Dress buy 1 get 1 free but inside saree given so please exchange it

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Ecom Express Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Ramen
Team Ecom Express