Ecom Express — received fake product | |||
Ordered smart watch worth 1999 but recieved a fake watch worth 100 rs there is no refund policy also tried calling back the delivery boy but now call is going to ecomexpress care i want my money back, company is selling fake products to customers it's a big scam going on, why people are being cheated hope severe action will be taken against the company Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Feb 24, 2020 Updated by Naveen1408 Here is the proof of the fake product, I don't have any assurance that I will get my money back, I want this company to be sued for delivering fake products, i[censored] people want to sell products, sell at road side market, even roadside products are better than your products, people be careful about this fraudulent company ecomexpress these people are determined to sell fake products Verified Support Feb 24, 2020 Ecom Express Customer Care's response Dear Sir, Greetings from Ecom Express! We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper. Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product. Request you to kindly contact your shopping portal for further assistance. Regards, Ecom Express Team | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings from ECOM Express
Thank you for writing to us. Request you to kindly contact your shopping portal to register the reverse pick up request.
Regards,
Team ECOM Express