Ecom Express — Receiving a wrong product

Address:jai jivdani apt room no 309 opp mayani near tandul bazar chandansar road virar east 401305

I ordered a boats Bluetooth and I recieved a womans hair removal and i tried to contact the customer care but the call is not connecting and not also replying i want to return my product but website doesnt even have a return policy i want my refund
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2021
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express

Thank you for writing to us. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Team Ecom Express
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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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