Ecom Express — Refused delivery to official location

The fan that I ordered from Amazon came to Ecom express local dealer in limkheda of gujarat, address- vijay complex, pin code- 389140 but the courier service first declared the fan undelivered because of location that could not be located and did not even contact me on 19th march. Today they called me in the morning to refuse delivery and asked me to come 20 kms away to limkheda to get my package or threatened that they would return it(it was a prepaid order). I took a car and spent 600 rs on the fare to get my package. Very poor service, Amazon should not deal with such third party unprofessional services for their courier service.
Zero stars. I will also be complaining to Amazon about this conduct.
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Ecom Express customer support has been notified about the posted complaint.
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Dear Sir/Mam,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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