Hello Sir,
I had ordered an inverter from Amazaon and it was sent via Ecom Express having tracking number :[protected].
The pathetic part was that yesterday delivery boy called us and asked to collect the consignment from their warehouse that was 25 km apart. We requested him to deliver it at semariya location which is 20 km apart from birsinghpur and we will collect the parcel from there. Deliveryboy said he will come to our place on 27th but he did not even call us and quote a note that address was wrong and returned the order to the seller.
The thing is that the same delivery boy comes everytime and some time he deliver the items at our home. But in every 5 orders he make an issue and return the order with the note that the address was not found.
My suggestion to Ecom is there is high unemplyement in that area. If the delivery boy is inefficient you should fire him and hire a needy one who can fulfil the goal and provide us services.
The present delivery buy is very rude/non sense don't know how to talk or how to interact with the cu. who are paying his wages.
Ecoms customer service is also pathetic they will say that they are arranging a delivery tomorrow and once delivery boy returned the order they says there is nothing they can do once order is returned.
If they will not do anything nor they'll take any action, what's the purpose of paying them for that particular job?
I am highly Irated and disappointed with the services of Ecom Express Was this information helpful? | 
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