Ecom Express — Regarding delivery boy (KADIRI - 515591)

yugendra kadiri

from New Delhi, Delhi

Aug 1, 2022

Address:

Kadiri, 515591

I think delivery boy don't know how to r speak with customers. Even the manager is supporting him. Worst experience. Rating -100/10.

The Case is:
The delivery boy told me to take the order from warehouse. He said that the package(which is packed with 3 shampoo bottles) is not fit into the bike & also he said that phonepe the package money and get your package from office.
So I went to office and I spoke with the manager he's not responding to my complaint & he said to delivery boy that some people came to our office & given complaint on him.
And evng he(the delivery boy) called me & used alot of vulgar words which I can't type here. So much rude behaviour & he also brought some 5 to 6 people to beat me. Because of that complaint.

The delivery boy name :- YASHU DARLING
Town :- KADIRI
District :- Sri Satya Sai
State :- Andhra Pradesh

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2022

Ecom Express Customer Care's response Dear Yugendra,

Greetings from Ecom Express.

Thank you for writing to us. We will surely take up this matter to the concerned team to get this investigated. Request you to kindly share 9 or 10 digit AWB/Tracking number to assist you on the same.

Regards,
Team Ecom Express