Ecom Express — Regarding undelivered order | |
I am a harinisri subramani. I have placed a order in private website the delivery partner is ecom executive. On 21 St February I received a message that the order will be delivered today. Later in the evening I will received another message that the order was delivered to me. But I didn't get any order that day. As it was a prepaid order I also didn't share pin to anybody else. So I made a complaint to ecom service customer care number. I didn't get any response form them.. Even though I repeatedly calling them regarding my order. It was like a waste of time I didn't get my order as of now... My order awb number is [protected]. Was this information helpful? | |
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Ecom Express customer support has been notified about the posted complaint. Verified Support Jun 06, 2021 Ecom Express Customer Care's response Dear Sir/Mam, Greetings From Ecom Express. Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest. Meanwhile, you can provide your alternate contact number to assist you. Regards, Team Ecom Express | |
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+91 11 3021 2000
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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