[Resolved] Ecom Express — request to return the product

Amish Pratap Singh

from Mohali, Punjab

Address:

Varanasi, Uttar Pradesh, 221108

SIR/MADAM,
My self Soni Singh. I have ordered a mobile from Snapdeal. But after getting I am not satisfied with this. I have requested to concern person and after it through customer care but no one has approached for returning the product. I have called through my mobile but after receiving my call, still, no one has come to receive back to this order. Therefore I request to you Sir, Kindly process my request as possible as you can. Details are attached to this complaint.

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May 1, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2018

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.

Regards,
Ecom Express Team

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Comments

Isha Priyadarshini

from Titlagarh, Odisha

I am not satisfied with ecom courier services. Only satisfied with a single courier from ecom. Unfortunately, i dont get his servicing rather i get others. Every week i get a parcel & much concerned about it. Kindly send my courier via bluedart.
Thank you.

Ecom Express Customer Care's response, Apr 9, 2018

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 011-30212000 for further assistance.

Regards,
Ecom Express Team