[Resolved] Ecom Express — return not picked up

Archana Gajul

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400034
Website:	ecom express

This is the worst n fake web site.. I hv placed an return on 5 oct 2018. No one has neither cald nor msg me about pickup status, date-time. This people making full of customers.. Wen we call their support numbers they never give proper response n directly disconnects the line.. They have many patners involved in their business.. Strict action should be taken against this company.

Was this information helpful?

No (0)

Yes (0)

Nov 20, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2018

Ecom Express Customer Care's response Dear Archana Gajul,

Greetings From Ecom Express

We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.

Regards,
Team Ecom Express

Oct 18, 2018

Updated by Archana Gajul Return not picked up against AWB[protected]