Ecom Express — Return pickup Failed

Address:

25 F, kesrisinghpur, sri ganganagar, Rajasthan

I order a phone cover and it was bigger then. My phone so i return it 3 days back
But today i got the message - Dear Customer, Your return pick up D6ZkM5pfRRMA of EGOTUDE Silicone S.. failed. Click https://ecxp.in/?q=[protected] for a reattempt - Ecom Express.
What is this like in amazon there was written that the product is 7 days returnable and now they are saying this to me and when i click the link, it says cannot open the site