Ecom Express — Return status not updating: order ID[protected] (AWB: [protected])

Thilak14

May 26, 2023

Address:

Bangalore, Karnataka

This complaint is regarding the return pickup for order ID[protected] (AWB: [protected]). The return pickup was completed on 24 May 2023, but the status in the portal is still showing as "Reverse Pickup Not Completed."

Ecom express is no responding eve after sending email to [protected]@ecomexpress.in and they have no other way to communicate with customer care

Was this information helpful?

No (0)

Yes (0)

Ecom Express customer support has been notified about the posted complaint.

Related Ecom Express reviews

View all 6402 Ecom Express Reviews

Comments

Ecom Express Customer Care

from Mumbai, Maharashtra

May 28, 2023

Verified Support

Dear Thilak,

Greetings from Ecom Express

Thank you for writing to us. With reference to your query regarding the Reverse Pick up tracking number [protected], we are coordinating with the concerned team to get this Reverse pick up arranged at the earliest.

Regards,
Team Ecom Express