Ecom Express — rude behaviour and arrogant talk by ecom express parcel office, ring road, latur 413512.
R
rajagtap
Address:
Ecom Express, Near Shreeram Motar, Basweshwasr Circle Latur 413512
Totally arrogant and rude behaviour when i visited to pick up my parcel at office. I visited because on day when i got msg that your parcel will deliver today that day because of network issue my call not connected with delivery guy. However, i tried to reschedule on next day and i did the process but still on next day no one came. I tried to reschedule on each day and waited for whole day to get my parcel. At last i personally visited office. When i visited office the guy tried to argue with me. He said that we only try to deliver first day you can’t reschedule it. Then i replied him that your company have the policy to reschedule. Then he said don’t know about company but i don’t do this silly procedure. I asked him for feedback book to write feedback. He refused for that and said i have load of more than 2000 parcel don’t waste my time if you want this parcel take it otherwise leave it. He was so rude and arrogant. Ecom express my humble request to keep polite staff and take strict action on this issue.
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Greetings from Ecom Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Regards,
Ramen
Team Ecom Express