Ecom Express — Rude behaviour of a delivery boy

Talibsultan

Feb 15, 2022

Address:

Tailor shop in Society Building After Bank of Baroda Akkihebbal, Bank of Baroda 571605

I orderd a prepaid product on Amazon which shipped woth your ecom express Ltd.
Your ecom express executive dont call me to deleiver my shipment he is just outscanning the product and took back to the office i just got message 2 times that (Dear Customer, your AMAZON "Pre-paid" shipment awb [protected] is out for delivery by ECOM EXPRESS executive Ph: [protected] PIN :****)
But i didn't recive any call from your executive after out for delivery. Sunday before i got out for delivery message i got a call from the executive and he behave rudely with me

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2022

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express