Ecom Express — Rude behaviour of delivery person and refusing to deliver to said location

Order I'd [protected]
I have serious issue regarding this delivery person .He is so rude .He is refusing to deliver to my location and telling seriously that he will cancel the order if I don't take it from where he delivers .He is not even giving response and quit the call without giving reliable information and telling that he will cancel the order. This is not what is expected from ur delivery persons. Now ur telling that my order is undelivered due to unlocatable address .Fact is that ..the delivery person is from the nearby place and he knows the address well but refusing to deliver.Please do consider this issue and I want my order as soon as possible most probably today .Thank you .