[Resolved] Ecom Express — rude behaviour of the delivery boy | |||
My awb is [protected] and the agent who delevered had contact number [protected]. This guy was very rude to me over phone as i tried to contact him the second time he started yelling at me for why i was calling him again. I told him that its so that you don't have to wait or he had made entry from the iit bombay gate as the security is very tight there and i didnt want him to wait due to that i called him and because of which he started yelling for calling him second time. This kind of behaviour is not expected from the staff and since ecom express is very well reputed logistics company it should make sure that this kind of discomfort should not be faced by customers and you can also check the call recording if you want a proof of that. I hope an action is taken against such rude staff. Was this information helpful? | |||
Apr 18, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 Ecom Express Customer Care's response Dear Mam, Greetings from Ecom Express! Please accept our sincere most apologies for the inconvenience you faced with our service. Please be noted this matter shall be investigated and strict disciplinary action would be taken against the errant officials. Meanwhile, please share your alternate contact number to assist you. Regards, Ecom Express Team | |||
 4 Comments | |||
Comments
My delivery boy was completey rude with me he refuse to come to my adress n i didn't recive my order
Rude behaviour of delivery boy he says from next time they will not deliver to my address.. my only mistake was that, I was not able to receive his call in first time..he was saying that I called him Pagal but Why I will say him who is he of mine? I was saying pagal to my sister during cutting the call coz she was behaving naughty..he was really very rude.. not expecting this from Ecom express..you disappoint me..all other delivery boy is very good with us but he was so so rude ..
My pincode is 835301
Phone no. Of delivery boy is-[protected]
My pincode is 835301
Phone no. Of delivery boy is-[protected]
Ekart Delivery Partner : Rude behaviour of delivery boy .delivery boy abusive bad words ... talking
(SYSTENE Mobile Battery... with tracking ID FMPC[protected])
(SYSTENE Mobile Battery... with tracking ID FMPC[protected])
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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My pincode is 262901
Name of delivery boy is RAHUL