Ecom Express — S3460 - Behaviour of the Delivery Executive

Address:Kurti collection ( instagram page)

19/10/2021 .We have ordered dressed from an Instagram page, for cash on delivery, but the product we have received was incorrect, while we tried to contact the concerned person, the executive was impolite and behaved without respect and used harsh words towards us. Employee name: Shiva

Ecom executive number : [protected]
contact number : [protected]
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Pls respond immediately and call us. We are in doubt that your executive has connections with the fake site.
Dear Vimvenkat,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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